Bigger Brains Knowledge Base

Caitlin Gowan

caitlin@bigger-brains.com

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HaloPSA Integration

Published June 9th, 2025 by Caitlin Gowan

This is an import, not a sync, so when Users are added or deleted in HaloPSA, it will not automatically be reflected in BrainStation. You can easily import end-users from HaloPSA into BrainStation with our HaloPSA integration. To start, follow this guide to create an API Application in your HaloPSA account: How to Start Using the HaloAPI To conn

Autotask PSA Integration

Published June 9th, 2025 by Caitlin Gowan

This is an import, not a sync, so when Users are added or deleted in Autotask, it will not automatically be reflected in BrainStation. You can easily import Users from Autotask into BrainStation with our Autotask PSA Integration. You will need the following information from Autotask in order to connect to your Reseller Portal: API Username API S

How Do I Create a Team Assistant?

Published July 10th, 2025 by Caitlin Gowan

A Team Assistant can report on usage and assign courses to Users within BrainStation. Team Assistants were created to assign and report on courses, without being able to change Course Visibility through the Team Management Portal. Please Note: Users with Reseller Access and/or Team Leader access can create Team Assistants. Creating a Team Assi