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Adding and Managing Users (Members)

Learn how to efficiently add and manage users, also known as members, to your platform or system with step-by-step instructions and tips.

Written by Chip Reaves

Updated at May 13th, 2025

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Table of Contents

Add Users Editing Users Deleting Users

Team Leaders can manage the users on their team, including adding, deleting, and editing users (members).  

From the Team Leader menu in BrainStation, click the “Manage Teams” menu, and then Manage Team. 

This will take you to the Team Management portal, which looks something like this: 

On the leftside menu, click on “Members” and then “List”

From here you can perform any user management tasks. 

Add Users

To add a single user here, click on the “Create New” screen and fill in the required fields.  

Note the selectors to make the user a Team Leader, and to send a generic Welcome email to the user.  

For the username, it's recommended but not required to use the person's email address. 

Note you can also add a Login Expiry. If this is not changed later, the user will be unable to sign in after this date: 

Keep in mind that expired users still use a license. 

You can also bulk-add users by uploading a CSV file.  To do this, click the Upload page, download a sample text or CSV file, and then upload it to this page. 

Users can also be imported or synced from Microsoft Azure / Microsoft Entra.  See Microsoft Sync - Entra ID and Azure - Bigger Brains for more information. 

Editing Users

To edit an existing user, click on their username or choose the 3-dot menu and click on “Edit”: 

Deleting Users

Choose the 3-dot menu by any user and click “Delete” to delete the user. 

 

Other Options

The 3-dot menu by each user also has other functions, including: 

  1. Password Reset - choose this to manually set a password for the selected user.  Alternately the user cna use the “forgot password” function on the sign in page to reset their own password. 
  2. Promote / Demote - this is an easy way to quickly change the Team Leader or Team Admin status for any user. 

 

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